.
Really a bug? 5 out of 10 bug reports result from a wrong or incomplete installation of OTRS.
With OTRS Business Solution™, our experts take care of correct installation and cover your back with support and periodic security updates.
Contact our service team now.
Backend ERROR: OTRS-CGI-40 Perl: 5.10.1 OS: linux Time: Wed Apr 24 16:01:03 2024
Message: No such ItemID 1016!
RemoteAddress: 18.117.182.179
RequestURI: /service/public.pl?Action=PublicFAQZoom;ItemID=1016;ZoomBackLink=QWN0aW9uPVB1YmxpY0ZBUUV4cGxvcmVyO0NhdGVnb3J5SUQ9MzQ7U29ydEJ5PUZBUUlEO09yZGVy%0APURvd247U3RhcnRIaXQ9MQ%3D%3D%0A;
Traceback (13620):
Module: Kernel::System::FAQ::FAQGet Line: 284
Module: Kernel::Modules::PublicFAQZoom::Run Line: 62
Module: Kernel::System::Web::InterfacePublic::Run Line: 220
Module: /opt/otrs/bin/cgi-bin/public.pl Line: 40